Creating business value from investment in information technology

The most frequently asked questions by our clients are, “How do we get more business value from our investment in our Information Technology Department?” In our experience there are four main areas that need to be addressed to maximize the benefits obtained from investment in it:

Aligning business cases with business strategies

In most cases, business cases for IT investment, including the development or purchase of new software, are not related to clear business strategies. The investment is always made on the basis of proposed benefits that are rarely recognized and often are short-term, rather than directly handling the capabilities needed to support the organization’s vision.

By ensuring that each investment directly supports your business goals, and by regularly reviewing the actual benefits delivered by past investments, you can start more effectively align your shipping to add business value.

Address of project management capabilities

Most IT departments are very overwhelmed by the level of technology change and sustainable demand from businesses for new functionality, that they do not have time or expertise to overcome the problem of project delivery. This results in a project that runs from time to time, exceeds the budget and fails to fulfill a significant section of critical business requirements.

Most of these potential problems can be avoided by only following good project management practices and by ensuring that the structures, processes and underestimated practices are proven and consistently applied. This can be achieved effectively by applying a strong project life cycle and then recruiting experienced project management professionals to help governance on project management implementation.

Accept ownership and responsibility

Likewise, most business areas are very busy attending rapid changes in their own markets and customer expectations that they have little time to pay attention to them with their IT department problems.

It is very important that business fully accepts responsibility for shipping information technology. It must be considered an important part and the essence of your business and shipping value must be owned directly by business. Insisting active management involvement and involvement, with a focus only on the most important business problems and in case of financial business for each improvement.

Leverage best practice.

Information Technology and Development of the best practice software is understood, proven and well documented. Unfortunately, most IT departments function at a process level for years behind best practices.

The following three fields are feasible to focus specific in this case:

Business requirements meetings:

Ensure that business requirements are recognized and understood can cause substantial efficiency in project administration and minimize expensive rework and slippage on the time scale and project costs. Using industrial standard tools and notation such as business process modeling notation (BPMN) is very helpful in bridging communication gaps that often occur between the design and implementation of business processes.

Estimation and tracking:

Along with the governance of project management, implementation and compliance with the life cycle of strong software development will increase the predictability of shipping and early variables every variation to plan.

Life cycle of architecture and software:

Company architecture and effective application, coupled with the use of the right agile development method, assists in ensuring high quality, maximum flexibility and low level of support and reworking.

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